FAQ

DO YOU SHIP TO MY COUNTRY?
We ship worldwide. Shipping cost is calculated at checkout. Once an order is processed, we immediately dispatch it, and you should receive your products within 2 to 5 business days.

DO I GET A RECEIPT FOR MY ORDER?
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.

Support@HappyMindTees.com

WHAT IS YOUR REFUND POLICY?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

WILL RETURN SHIPPING BE COVERED FOR MY ORDER?
All return shipping fees and other miscellaneous fees are the responsibility of the customer.

HOW LONG ARE THE RETURNS PROCESSED?
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.

REFUNDS AND EXCHANGES
To be eligible for a refund or exchange on defective or damaged products, you must first email us within 2 days of receiving the products at Support@HappyMindTees.com with pictures of the damaged items, then return the damaged item to us. Upon receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.